Click to Home
Click to Home
300 Harborview Plaza La Crosse, WI 54601
Print PageEmail Page
Ticket & Event Information
Select a topic below to jumpt right to the information you're looking for:

Ticket Information 
Box Office Hours
  • Box Office is located in the main lobby of the Arena
  • 11:00AM - 5:00PM, Monday - Friday
  • Nights and weekends by Event

Payment Information at the Box Office
  • Credit Card (MasterCard and Visa)
  • Cash
  • No refunds or exchanges

Will Call
  • Located in the Main Lobby of the Arena.
  • Available the day of the event, one hour before doors open.
  • You must have proper identification in order to receive your tickets

  • For most events, a child 2 and under is free. For children’s shows such as Sesame Street Live or Disney Live!, any child that has had his or her first birthday will need a ticket to attend that event.

Event Information 
General Questions
  • For general questions regarding ticketed events at the La Crosse Center, please call the Box Office at (608) 789-7415 or the Main Office at (608) 789-7400.
  • For a listing of upcoming events, prices and times, please call our Event Information Line at (608) 789-7410.

  • Small flash cameras and digital cameras are allowed for most events. Video cameras or professional lenses are not allowed!

Doors Open
  • For most events, doors open 1 hour prior to the scheduled event time.

Emergencies and Special Needs 
Emergencies During Events
  • If you need to reach a patron during an event, please call (608) 789-7400 or go to the Main Office at Gate 8 on the main concourse. If you are a patron and attending the event, please remember to leave your seat location with the babysitter so that we may contact you as soon as possible in case of an emergency.

Guests with Special Needs
  • The La Crosse Center has elevators and seating sections that are wheelchair- and handicap-accessible, TDD phones, and Assisted Listening Devices.
  • Please contact the Box Office at (608) 789-7415 for these accommodations as soon as possible.

How to Purchase Tickets 
Box Office
  • Located in the Main Lobby of the Arena on 2nd Street
  • Box Office hours: 11:00AM - 5:00PM, Monday - Friday, nights and weekends by event.
  • Payment Information: We accept cash and credit card (Mastercard and Visa).
  • A minimal facility fee is charged on each ticket purchased at the Box Office, Outlet, over the phone, or online.
  • No Refunds or Exchanges

Charge By Phone   
  • Call 1-800-745-3000. (Press 0 four times for a live operator)
  • There is a minimal convenience charge for ordering tickets by phone.
  • No Refunds or Exchanges

  • You may purchase tickets online at
  • A minimal convenience fee will be charged for purchasing tickets online.
  • No Refunds or Exchanges

Ticket Authenticity 
The above mentioned ways to purchase tickets are the only authorized methods for shows presented at the La Crosse Center. Tickets purchased from other sources are purchased at your own risk. We urge patrons to purchase tickets from our official ticket providers only. By purchasing only from the official means, you are assured that the ticket you receive is valid and is being sold to you at face value.

When you buy from a source other than TicketMaster:
  • We cannot guarantee that your tickets are genuine.
  • You will almost always pay more than face value.
  • We cannot replace lost or stolen tickets.
  • We cannot contact you with information on show cancellations, time changes, upcoming shows or other useful information.
  • You are supporting businesses that make it harder for true fans to see their favorite performers without paying a premium charge.
  • The La Crosse Center uses bar code scanning for ticket admissions. As a result, fans should be careful when purchasing tickets and should make sure the seller is a La Crosse Center licensed contractor, otherwise, you may be purchasing a ticket that is invalid and will be denied admission.
  • Ticketmaster is the ONLY authorized ticketing agent outside of the La Crosse Center Box Office. If you purchase tickets from an unauthorized agent in the secondary market (scalper, ticket broker, eBay, Craigslist, etc.), you risk purchasing counterfeit or invalid tickets.
  • If you wish to purchase tickets from the secondary market, we encourage the use of TicketExchange. TicketExchange is Ticketmaster’s online service that enables premium and fan-to-fan transactions. Only Ticketmaster can guarantee 100% legitimate secondary market tickets, because the tickets sold through TicketExchange are linked to Ticketmaster’s barcoded ticketing systems. Click here for more information on TicketExchange.

tm verify.png

Only Ticketmaster can guarantee that the tickets you purchase are 100% verified and issued
in your name so they cannot be counterfeited.  Be aware that tickets purchased
through other channels are not verified.

A Service of
The City Of La Crosse