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Absolutely no animals are permitted in the building unless part of show or needed for assistance. Contact the main office for further assistance at (608) 789-7400.
Box Office Hours
- Monday – Friday, 11:00 a.m. – 5:00 p.m.
- Saturdays by Event
- Box Office opens one (1) hour prior to ticketed events
Every event held at the La Crosse Center has a different policy regarding cameras. For most events, a regular camera is acceptable--no video cameras or tripods allowed. Check with the Box Office when purchasing tickets or call us at (608) 789-7400 for event-specific regulations.
First Aid Locations
First Aid is located inside Gate 9 on the Main Concourse Level. The First Aid room is equipped with a Heart Defibrillator with staff certified to operate it. The main office is located at Gate 8 for additional service. For most ticketed events, security and ushers are available for assistance.
Lost and Found
Any found items are brought up the to the Main Office within 24 hours of an event. The Main Office is located at Gate 8 on the main concourse. Lost items are held for 2 weeks. Office hours are Monday – Friday, 8:00 a.m. – 5:00 p.m. The Main Office phone number is (608) 789-7400.
The following items are prohibited: Food/beverage, animals, guns, drugs, alcohol, coolers, cameras (unless authorized for a specific event).
There are 19 restrooms in the La Crosse Center including 10 that are ADA-accessible, 4 on the main concourse, 2 in the 8-ft. hall of the North Hall, 2 in the South Hall Ballroom, and 2 in the Lower Lobby of South Hall.